![]() However, only a few have succeeded because of the sheer volume of transitions and complex technology integrations that have been achieved at CBA. Shane Little, Hays Talent Solutions Managing Director for APAC explained that many organisations in the marketplace have established a contingent workforce program underpinned by a vendor management system. The strategic alliance dubbed “Project Flex” has set up CBA’s new ‘contractor hub’ to help the bank execute an effective contingent workforce management. More importantly, the study has revealed the critical need for companies to better manage this sizable workforce to maximise value and minimise risk.Ĭommonwealth Bank of Australia (CBA), having at least a 2000-strong ‘contingent workforce’, is proving that it is way ahead of the curve with its recent partnership with SAP and Hays Talent Solutions, a recruitment and workforce solutions provider. The study conducted by Oxford Economics and SAP Fieldglass last year highlighted the significant reliance of many organisations on the external workforce, including contingent workers and service providers, in helping organisations achieve a broad range of business goals. Hays Talent Solutions provides customised services including Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP) services, Vendor Management Solutions (VMS), and modular services.
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